{"id":186,"date":"2025-03-25T14:33:02","date_gmt":"2025-03-25T13:33:02","guid":{"rendered":"https:\/\/printrelay.be\/?page_id=186"},"modified":"2025-05-20T21:23:03","modified_gmt":"2025-05-20T19:23:03","slug":"186-2","status":"publish","type":"page","link":"https:\/\/printrelay.be\/index.php\/186-2\/","title":{"rendered":""},"content":{"rendered":"\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/printrelay.be\/\"><img fetchpriority=\"high\" decoding=\"async\" width=\"595\" height=\"200\" src=\"https:\/\/printrelay.be\/wp-content\/uploads\/2025\/04\/printrelay-Facebook1-1.png\" alt=\"\" class=\"wp-image-344\" style=\"width:507px;height:auto\" srcset=\"https:\/\/printrelay.be\/wp-content\/uploads\/2025\/04\/printrelay-Facebook1-1.png 595w, https:\/\/printrelay.be\/wp-content\/uploads\/2025\/04\/printrelay-Facebook1-1-300x101.png 300w\" sizes=\"(max-width: 595px) 100vw, 595px\" \/><\/a><\/figure>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-container-core-group-is-layout-23b1a4dc wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group alignwide is-content-justification-center is-layout-flex wp-container-core-group-is-layout-a89b3969 wp-block-group-is-layout-flex\"><nav class=\"is-responsive items-justified-center wp-block-navigation is-content-justification-center is-layout-flex wp-container-core-navigation-is-layout-64ede673 wp-block-navigation-is-layout-flex\" aria-label=\"Navigation 2\" \n\t\t data-wp-interactive=\"core\/navigation\" data-wp-context='{\"overlayOpenedBy\":{\"click\":false,\"hover\":false,\"focus\":false},\"type\":\"overlay\",\"roleAttribute\":\"\",\"ariaLabel\":\"Menu\"}'><button aria-haspopup=\"dialog\" aria-label=\"Ouvrir le menu\" class=\"wp-block-navigation__responsive-container-open\" \n\t\t\t\tdata-wp-on--click=\"actions.openMenuOnClick\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t><svg width=\"24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7.5h16v1.5H4z\"><\/path><path d=\"M4 15h16v1.5H4z\"><\/path><\/svg><\/button>\n\t\t\t\t<div class=\"wp-block-navigation__responsive-container\"  id=\"modal-1\" \n\t\t\t\tdata-wp-class--has-modal-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-class--is-menu-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-watch=\"callbacks.initMenu\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t\tdata-wp-on--focusout=\"actions.handleMenuFocusout\"\n\t\t\t\ttabindex=\"-1\"\n\t\t\t>\n\t\t\t\t\t<div class=\"wp-block-navigation__responsive-close\" tabindex=\"-1\">\n\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-dialog\" \n\t\t\t\tdata-wp-bind--aria-modal=\"state.ariaModal\"\n\t\t\t\tdata-wp-bind--aria-label=\"state.ariaLabel\"\n\t\t\t\tdata-wp-bind--role=\"state.roleAttribute\"\n\t\t\t>\n\t\t\t\t\t\t\t<button aria-label=\"Fermer le menu\" class=\"wp-block-navigation__responsive-container-close\" \n\t\t\t\tdata-wp-on--click=\"actions.closeMenuOnClick\"\n\t\t\t><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m13.06 12 6.47-6.47-1.06-1.06L12 10.94 5.53 4.47 4.47 5.53 10.94 12l-6.47 6.47 1.06 1.06L12 13.06l6.47 6.47 1.06-1.06L13.06 12Z\"><\/path><\/svg><\/button>\n\t\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-container-content\" \n\t\t\t\tdata-wp-watch=\"callbacks.focusFirstElement\"\n\t\t\t id=\"modal-1-content\">\n\t\t\t\t\t\t\t\t<ul class=\"wp-block-navigation__container is-responsive items-justified-center wp-block-navigation\"><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/\"><span class=\"wp-block-navigation-item__label\">Accueil<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/demander-un-devis\/\"><span class=\"wp-block-navigation-item__label\">Demander un devis<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/produit\/impression-de-document\/\"><span class=\"wp-block-navigation-item__label\">Calculer le prix<\/span><\/a><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--mouseenter=\"actions.openMenuOnHover\" data-wp-on--mouseleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-navigation-item has-child open-on-hover-click wp-block-navigation-submenu\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/printrelay.be\/index.php\/186-2\/\"><span class=\"wp-block-navigation-item__label\">F.A.Q<\/span><\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Sous-menu F.A.Q\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container wp-block-navigation-submenu\"><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/politique-de-retour-et-de-remboursement\/\"><span class=\"wp-block-navigation-item__label\">Politique de retour et remboursement<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/politique-de-confidentialite-2\/\"><span class=\"wp-block-navigation-item__label\">Politique de confidentialit\u00e9<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/politique-dexpedition-et-de-retour\/\"><span class=\"wp-block-navigation-item__label\">Politique d&rsquo;exp\u00e9dition <\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/mentions-legales\/\"><span class=\"wp-block-navigation-item__label\">Mentions l\u00e9gales<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/conditions-generales-dutilisation\/\"><span class=\"wp-block-navigation-item__label\">Conditions g\u00e9n\u00e9rales d&rsquo;utilisation<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/conditions-generales-de-vente\/\"><span class=\"wp-block-navigation-item__label\">Conditions g\u00e9n\u00e9rales de vente<\/span><\/a><\/li><\/ul><\/li><\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/nav><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cover alignfull has-custom-content-position is-position-top-left\" style=\"margin-top:0;padding-top:5vw;padding-right:5vw;padding-bottom:5vw;padding-left:5vw;min-height:50vh;aspect-ratio:unset;\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-333\" alt=\"\" src=\"https:\/\/pd.w.org\/2022\/07\/87262c92d42acd1c3.73206444.jpg\" style=\"object-position:50% 0%\" data-object-fit=\"cover\" data-object-position=\"50% 0%\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-90 has-background-dim\" style=\"background-color:#141414\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-2890af74 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-text-color has-source-serif-pro-font-family\" style=\"color:#d8a557;font-size:160px;font-style:italic;font-weight:900;letter-spacing:-4px;line-height:0.8;text-transform:none\">            <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">F.A.Q<\/mark><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Foires aux questions<\/h1>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Chez <strong>PrintRelay<\/strong>, nous savons que vous avez parfois besoin de r\u00e9ponses claires et rapides avant de passer commande. C\u2019est pourquoi nous avons rassembl\u00e9 ici les questions les plus fr\u00e9quentes. Que ce soit pour les formats, les d\u00e9lais, les paiements ou les types d\u2019impression, vous trouverez toutes les infos essentielles juste ici. Et si vous ne trouvez pas votre r\u00e9ponse, notre \u00e9quipe reste disponible pour vous aider !<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/blockquote>\n\n\n\n<div style=\"height:68px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Quels types de documents imprimez-vous ?<\/summary>\n<p>Nous imprimons tous types de documents : <strong>syllabus, livres, copies, m\u00e9moires, TFE, rapports, brochures, flyers<\/strong> et bien plus. Si vous avez un fichier \u00e0 imprimer, nous pouvons le faire !<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment obtenir un devis ?<\/summary>\n<p>Il vous suffit de remplir notre formulaire de demande de devis sur la page d\u2019accueil ou de nous envoyer directement un message via <strong>WhatsApp, mail ou GSM<\/strong> avec les d\u00e9tails de votre impression (nombre de pages, couleur\/N&amp;B, reliure, etc.). Nous vous r\u00e9pondons <strong>rapidement<\/strong> avec une offre personnalis\u00e9e.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Quels sont vos d\u00e9lais de r\u00e9ponse ?<\/summary>\n<p>Nous garantissons une <strong>r\u00e9ponse rapide<\/strong>, souvent dans l\u2019heure (durant nos heures d\u2019ouverture). Votre temps est pr\u00e9cieux, on le sait !<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Puis-je modifier ma commande apr\u00e8s l\u2019avoir envoy\u00e9e ?<\/summary>\n<p>Tant que l\u2019impression n\u2019a pas \u00e9t\u00e9 lanc\u00e9e, <strong>oui<\/strong> ! Contactez-nous le plus vite possible via WhatsApp ou GSM pour effectuer les modifications.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Quels sont les formats et finitions disponibles ?<\/summary>\n<p>Nous proposons :<\/p>\n\n\n\n<p><strong>Papiers<\/strong> : standard, \u00e9pais, recycl\u00e9, brillant<\/p>\n\n\n\n<p><strong>Formats<\/strong> : A4, A5, livret, format personnalis\u00e9<\/p>\n\n\n\n<p><strong>Impression<\/strong> : noir &amp; blanc ou couleur<\/p>\n\n\n\n<p><strong>Reliures<\/strong> : spirale, thermocoll\u00e9e, agraf\u00e9e, sans reliure<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Quels sont les moyens de paiement accept\u00e9s ?<\/summary>\n<p>Nous acceptons les paiements par :<\/p>\n\n\n\n<p><strong>Esp\u00e8ces (pour retrait sur place)<\/strong><\/p>\n\n\n\n<p><strong>Virement bancaire<\/strong><\/p>\n\n\n\n<p><strong>Paiement mobile (Payconiq \/ QR code)<\/strong><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment vous contacter ?<\/summary>\n<p>Tr\u00e8s simple :<br>\ud83d\udce7 <strong>Email<\/strong> : <a>info@printrelay.com<\/a><br>\ud83d\udcf1 <strong>GSM &amp; WhatsApp<\/strong> : +32 456 25 00 65<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Dans quels formats de fichiers puis-je vous envoyer mes documents ?<\/summary>\n<p>Nous acceptons principalement les fichiers <strong>PDF<\/strong>, car ils garantissent une mise en page stable \u00e0 l&rsquo;impression. Cependant, nous pouvons aussi travailler avec <strong>Word, PowerPoint ou images (.jpg, .png)<\/strong> si besoin. N\u2019h\u00e9sitez pas \u00e0 nous contacter si vous avez un doute !<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Proposez-vous un service de mise en page ou de correction ?<\/summary>\n<p>Oui ! Si vous avez besoin d\u2019aide pour ajuster la mise en page de vos documents avant impression (marges, pagination, couverture, etc.), notre \u00e9quipe peut vous accompagner. Ce service peut entra\u00eener un l\u00e9ger suppl\u00e9ment selon la complexit\u00e9.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Travaillez-vous aussi avec des \u00e9coles, entreprises ou associations ?<\/summary>\n<p>Absolument ! Nous proposons des <strong>solutions sur mesure<\/strong> pour les \u00e9coles, clubs, entreprises ou associations : impressions en gros volumes, tarifs pr\u00e9f\u00e9rentiels, envois group\u00e9s, etc. Contactez-nous pour un partenariat adapt\u00e9 \u00e0 vos besoins.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Avez-vous un point de retrait physique ?<\/summary>\n<p><strong>Non<\/strong>, nous ne disposons pas de point de retrait pour le moment. Toutes nos commandes sont envoy\u00e9es <strong>par livraison<\/strong> (\u00e0 domicile, en point relais ou sur votre lieu d\u2019\u00e9tude). Cela nous permet de rester flexibles et de vous proposer les <strong>meilleurs prix<\/strong> sans frais fixes suppl\u00e9mentaires.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Proposez-vous un service de livraison ?<\/summary>\n<p>Oui, nous proposons la <strong>livraison<\/strong> \u00e0 domicile, en point relais ou \u00e0 votre \u00e9cole\/universit\u00e9 selon votre pr\u00e9f\u00e9rence. Les d\u00e9tails sont pr\u00e9cis\u00e9s lors de la commande.<\/p>\n<\/details>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Foires aux questions<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-186","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/pages\/186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/comments?post=186"}],"version-history":[{"count":18,"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/pages\/186\/revisions"}],"predecessor-version":[{"id":702,"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/pages\/186\/revisions\/702"}],"wp:attachment":[{"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/media?parent=186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}