{"id":381,"date":"2025-04-16T21:06:54","date_gmt":"2025-04-16T19:06:54","guid":{"rendered":"https:\/\/printrelay.be\/?page_id=381"},"modified":"2025-04-17T12:26:13","modified_gmt":"2025-04-17T10:26:13","slug":"politique-de-retour-et-de-remboursement","status":"publish","type":"page","link":"https:\/\/printrelay.be\/index.php\/politique-de-retour-et-de-remboursement\/","title":{"rendered":""},"content":{"rendered":"\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/printrelay.be\/\"><img fetchpriority=\"high\" decoding=\"async\" width=\"460\" height=\"125\" src=\"http:\/\/printrelay.be\/wp-content\/uploads\/2025\/04\/print-relau-bleu.png\" alt=\"\" class=\"wp-image-371\" style=\"width:548px;height:auto\" srcset=\"https:\/\/printrelay.be\/wp-content\/uploads\/2025\/04\/print-relau-bleu.png 460w, https:\/\/printrelay.be\/wp-content\/uploads\/2025\/04\/print-relau-bleu-300x82.png 300w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/><\/a><\/figure>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-container-core-group-is-layout-23b1a4dc wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group is-content-justification-center is-layout-flex wp-container-core-group-is-layout-a89b3969 wp-block-group-is-layout-flex\"><nav class=\"is-responsive items-justified-center wp-block-navigation is-content-justification-center is-layout-flex wp-container-core-navigation-is-layout-64ede673 wp-block-navigation-is-layout-flex\" aria-label=\"Navigation 2\" \n\t\t data-wp-interactive=\"core\/navigation\" data-wp-context='{\"overlayOpenedBy\":{\"click\":false,\"hover\":false,\"focus\":false},\"type\":\"overlay\",\"roleAttribute\":\"\",\"ariaLabel\":\"Menu\"}'><button aria-haspopup=\"dialog\" aria-label=\"Ouvrir le menu\" class=\"wp-block-navigation__responsive-container-open\" \n\t\t\t\tdata-wp-on--click=\"actions.openMenuOnClick\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t><svg width=\"24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7.5h16v1.5H4z\"><\/path><path d=\"M4 15h16v1.5H4z\"><\/path><\/svg><\/button>\n\t\t\t\t<div class=\"wp-block-navigation__responsive-container\"  id=\"modal-1\" \n\t\t\t\tdata-wp-class--has-modal-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-class--is-menu-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-watch=\"callbacks.initMenu\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t\tdata-wp-on--focusout=\"actions.handleMenuFocusout\"\n\t\t\t\ttabindex=\"-1\"\n\t\t\t>\n\t\t\t\t\t<div class=\"wp-block-navigation__responsive-close\" tabindex=\"-1\">\n\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-dialog\" \n\t\t\t\tdata-wp-bind--aria-modal=\"state.ariaModal\"\n\t\t\t\tdata-wp-bind--aria-label=\"state.ariaLabel\"\n\t\t\t\tdata-wp-bind--role=\"state.roleAttribute\"\n\t\t\t>\n\t\t\t\t\t\t\t<button aria-label=\"Fermer le menu\" class=\"wp-block-navigation__responsive-container-close\" \n\t\t\t\tdata-wp-on--click=\"actions.closeMenuOnClick\"\n\t\t\t><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m13.06 12 6.47-6.47-1.06-1.06L12 10.94 5.53 4.47 4.47 5.53 10.94 12l-6.47 6.47 1.06 1.06L12 13.06l6.47 6.47 1.06-1.06L13.06 12Z\"><\/path><\/svg><\/button>\n\t\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-container-content\" \n\t\t\t\tdata-wp-watch=\"callbacks.focusFirstElement\"\n\t\t\t id=\"modal-1-content\">\n\t\t\t\t\t\t\t\t<ul class=\"wp-block-navigation__container is-responsive items-justified-center wp-block-navigation\"><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/\"><span class=\"wp-block-navigation-item__label\">Accueil<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/demander-un-devis\/\"><span class=\"wp-block-navigation-item__label\">Demander un devis<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/produit\/impression-de-document\/\"><span class=\"wp-block-navigation-item__label\">Calculer le prix<\/span><\/a><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--mouseenter=\"actions.openMenuOnHover\" data-wp-on--mouseleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-navigation-item has-child open-on-hover-click wp-block-navigation-submenu\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/printrelay.be\/index.php\/186-2\/\"><span class=\"wp-block-navigation-item__label\">F.A.Q<\/span><\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Sous-menu F.A.Q\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container wp-block-navigation-submenu\"><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/politique-de-retour-et-de-remboursement\/\"><span class=\"wp-block-navigation-item__label\">Politique de retour et remboursement<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/politique-de-confidentialite-2\/\"><span class=\"wp-block-navigation-item__label\">Politique de confidentialit\u00e9<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/politique-dexpedition-et-de-retour\/\"><span class=\"wp-block-navigation-item__label\">Politique d&rsquo;exp\u00e9dition <\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/mentions-legales\/\"><span class=\"wp-block-navigation-item__label\">Mentions l\u00e9gales<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/conditions-generales-dutilisation\/\"><span class=\"wp-block-navigation-item__label\">Conditions g\u00e9n\u00e9rales d&rsquo;utilisation<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/conditions-generales-de-vente\/\"><span class=\"wp-block-navigation-item__label\">Conditions g\u00e9n\u00e9rales de vente<\/span><\/a><\/li><\/ul><\/li><\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/nav><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Politique de Retour et de Remboursement<\/h2>\n\n\n\n<p>Les livraisons des impressions et des produits reli\u00e9s sont faites en mains propres, le client ne peut demander un retour ou un remboursement. Pour toute r\u00e9clamation, veuillez nous contacter par mail \u00e0 info@printrelay.be.<\/p>\n\n\n\n<p>Si, exceptionnellement, un remboursement doit \u00eatre effectu\u00e9 avec l\u2019accord de printrelay.be, il se fera par virement instantan\u00e9.<\/p>\n\n\n\n<p>\u00c9changes (le cas \u00e9ch\u00e9ant) Nous ne rempla\u00e7ons que les articles initialement d\u00e9fectueux ou endommag\u00e9s. Si vous devez remplacer le v\u00f4tre par le m\u00eame article, adressez-nous un e-mail \u00e0 info@printrelay.be .<\/p>\n\n\n\n<div style=\"height:79px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-background-color has-white-color has-black-background-color has-text-color has-background has-link-color wp-elements-da0f56cffaddc32e821274998516b87a is-layout-constrained wp-container-core-group-is-layout-39266ca5 wp-block-group-is-layout-constrained\" style=\"min-height:40vh;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group alignwide is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide has-small-font-size is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading alignwide has-text-align-center\">Coordonn\u00e9es<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Black Pelican<\/p>\n\n\n\n<p class=\"has-text-align-center\">1070 Anderlecht<\/p>\n\n\n\n<p class=\"has-text-align-center\">Belgique<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Pages<\/h4>\n\n\n<nav class=\"has-small-font-size items-justified-center is-vertical no-wrap alignfull wp-block-navigation is-content-justification-center is-nowrap is-layout-flex wp-container-core-navigation-is-layout-34a3ecb2 wp-block-navigation-is-layout-flex\" aria-label=\"Navigation\"><ul class=\"wp-block-navigation__container has-small-font-size items-justified-center is-vertical no-wrap alignfull wp-block-navigation has-small-font-size\"><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/boutique\/\"><span class=\"wp-block-navigation-item__label\">Accueil<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/request-quote\/\"><span class=\"wp-block-navigation-item__label\">Calculer le prix<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/265-2\/\"><span class=\"wp-block-navigation-item__label\">Demander un devis<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/printrelay.be\/index.php\/186-2\/\"><span class=\"wp-block-navigation-item__label\">F.A.Q<\/span><\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Contact<\/h4>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-0e868306 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center\">Ouvert du&nbsp;lundi au dimanche de 8h \u00e0 20h.<\/p>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\">Tel :&nbsp;+32 456 25 00 65<\/p>\n\n\n\n<p class=\"has-text-align-center\">Mail :&nbsp;<a href=\"mailto:info@printrelay.be\">info@printrelay.be<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/www.facebook.com\/profile.php?id=61575548632424\"><img decoding=\"async\" width=\"96\" height=\"96\" src=\"http:\/\/printrelay.be\/wp-content\/uploads\/2025\/04\/Facebook-printrelay-1.png\" alt=\"\" class=\"wp-image-356\" style=\"width:58px;height:auto\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/www.tiktok.com\/@printrelay?is_from_webapp=1&amp;sender_device=pc\"><img decoding=\"async\" width=\"150\" height=\"152\" src=\"http:\/\/printrelay.be\/wp-content\/uploads\/2025\/04\/Tiktok-printrelay-1.png\" alt=\"\" class=\"wp-image-357\" style=\"width:57px;height:auto\" srcset=\"https:\/\/printrelay.be\/wp-content\/uploads\/2025\/04\/Tiktok-printrelay-1.png 150w, https:\/\/printrelay.be\/wp-content\/uploads\/2025\/04\/Tiktok-printrelay-1-100x100.png 100w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Politique de Retour et de Remboursement Les livraisons des impressions et des produits reli\u00e9s sont faites en mains propres, le client ne peut demander un retour ou un remboursement. Pour toute r\u00e9clamation, veuillez nous contacter par mail \u00e0 info@printrelay.be. Si, exceptionnellement, un remboursement doit \u00eatre effectu\u00e9 avec l\u2019accord de printrelay.be, il se fera par virement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-381","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/pages\/381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/comments?post=381"}],"version-history":[{"count":3,"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/pages\/381\/revisions"}],"predecessor-version":[{"id":576,"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/pages\/381\/revisions\/576"}],"wp:attachment":[{"href":"https:\/\/printrelay.be\/index.php\/wp-json\/wp\/v2\/media?parent=381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}